Queen's University COVID-19 Student Resources

Health & Dental

Welcome to your plan!

To help students pay for the health services they need, a collective health and dental plan has been put in place by the Alma Mater Society (AMS), your student association. This group Plan is unique in that it helps fill the gaps in provincial health care, while offering coverage that is competitively priced. The coverage includes: Health, Dental, Vision, and Travel benefits (up to 120 days per trip). 

Since its inception, the Plan has saved its members millions of dollars and has helped thousands of students. As a full-time undergraduate student or MBA student at Queen’s University and a member of the AMS, you’re automatically covered by the AMS Health & Dental Plan. 

To see if you have been assessed the fee for the AMS Health and Dental plans, check out your ‘Printable Fee Statement’ on SOLUS.  Instructions on how to find your ‘Printable Fee Statement’ can be found at www.queensu.ca/registrar/solus/finances.

Coverage costs and breakdown for 2021-2022

The full-year coverage costs and breakdown for 2021-2022 (Sept. 1, 2021 – Aug. 31, 2022):

  • Dental plan: $154.50
  • Dental plan admin fee: $5.19
  • Health plan: $144.00
  • Health plan admin fee: $5.19
Coverage costs and breakdown for new Winter Term

The coverage costs and breakdown for new Winter Term students (Jan.1 – Aug. 31, 2022):

  • Dental plan: $103.00
  • Dental plan admin fee: $3.46
  • Health plan: $96.00
  • Health plan admin fee: $3.46
Empower Me

Mental Health and Wellness Resources – Available 24/7, 365 days a year

Empower Me support has been available since 2019 to eligible undergraduate students and MBA students at Queen’s University who are also members of the AMS. 

Virtual Health Care via the Dialogue Application

Virtual Health Care is available to students who are covered by the AMS Health Plan.  This online platform allows you to virtually connect with nurses and physicians via a mobile or web app from anywhere in Canada, free of charge. Wherever you are, health care is always just a tap away, and you never have to wait in line at a clinic.

Forms & Information

For all information regarding the Health and Dental Plan please visit studentcare.ca and search Queen’s University (AMS). A complete list of health practitioners covered by the plan can be found here.

Group Name: AMS Health & Dental Plan
Group Number:  Health, vision, and dental – 22275 (Sun Life Assurance Company of Canada, a member of the Sun Life group of companies)
Travel – 97180 (Blue Cross Life Insurance Company of Canada)

All of this information can be found on the sticker located on the back of a student card. 


StudentCare is there to assist you. Give them a call at 613-776-1005, available Monday – Friday (9 am – 5 pm), if you would like more information, or consult their website at studentcare.ca. Live chat and web request forms are also available on the website.

AMS is there to assist you if you have not been able to get answers to your questions through StudentCare.


Change of Coverage

Once annually, you may OPT OUT or OPT IN (i.e. Self Enroll) to the AMS Health and Dental Plans, based on certain conditions.

The change of coverage period runs from September 7, 2021, to September 30, 2021, for students starting in September 2021 and from January 3, 2022, to January 30, 2022, for students starting in January 2022.

September 2021

Opt-out of Health and Dental Plan

You may opt-out of the AMS Health and Dental plans under the condition that you provide proof of having other equivalent plan coverage. 

Once your opt-out is processed, the fees listed on your SOLUS account will be adjusted.

September 2021

Enroll in Health and Dental Plan

Part-time on-campus AMS-affiliated undergraduate students, students who come to Queen’s on exchange and who pay their home university’s fee, and students on an internship with the Queen’s University Internship Program are not automatically covered by the AMS Health & Dental Plan. They are eligible to enroll themselves by completing an enrollment process and paying the applicable fee during the Change-of-Coverage Period.

To learn more about how to self-enroll, go to studentcare.ca and visit the Self Enrolment page.

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